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Eliances Heroes

Nov 24, 2022

Eric sits down with Filipino-born basketball superstar Kai Sotto to go over how he overcomes failure and achieves dreams as a young athlete and entrepreneur. In this episode of Contact Center Cactus Chat.


Nov 2, 2022

Eric sits down with lawyer turned chocolate savant Mark Svejda for a sweet perspective on finding what customers want in this episode of Contact Center Cactus Chat.


Oct 27, 2022

Eric and Jake get right into where they left off, offering solutions in dealing with difficulties with passengers and dispatching, plus finding balance in making the right calls in this episode of the Contact Center Cactus Chat.


Oct 19, 2022

Eric and Jake get into the nitty-gritty on the importance of outsourcing a customer call team for your transportation business in this episode of the Contact Center Cactus Chat.


Oct 12, 2022

Eric and Jake continue from where they left off with more advice to help start-up outsourcing companies find their success in a growing industry in this episode of the Contact Center Cactus Chat.