Mar 17, 2023
Getting to Know SmartMove Systems with Jason Lawrie on the Contact Center Cactus Chat. Eric sits down with SmartMove CEO Jason Lawrie to find out how their company elevates taxi & transportation businesses in Australia and all over the US, especially helping those with small fleets.
Feb 26, 2023
Eric sits down with resident Pac Biz Talent Acquisition Manager Cathy Belen to talk about maintaining an employee-centered culture and putting mental health first in this episode of Contact Center Cactus Chat.
Feb 8, 2023
WebToq CEO and founder Jason Junge gets in-depth on employee retention, client relations, customer service, and how his software services make transactions more meaningful and experiential. Pt2 of 2.
Feb 1, 2023
The Cactus Chat returns with special guest WebToq CEO and founder Jason Junge. Listen to the story of a veteran of the software world and how he bases his decisions on customer needs. Pt1 of 2.
Dec 10, 2022
Jake sits down with Eric to tell him about the biggest challenges in overseeing over 200 employees, as an operations manager, especially those working from home. In this episode of Contact Center Cactus Chat.